Remote Support allows us to connect to your computer from our offices to resolve problems or carry out training. This saves you the cost of a callout or the inconvenience of transporting your computer to a workshop.

One of our technical consultants will connect to your computer over broadband - you will be able to see how the problem is resolved and can maintain telephone contact throughout the session. You control when we connect and can terminate a session at any time..

Our remote support service is safe and secure
protected by 256-bit encryption
activated by a unique PIN number or an email link - you remain in control
all consultants are CRB checked
we are a small UK based company - you can talk to the boss if necessary
we support satisfied clients worldwide with this new technology

Our charges are the same irrespective of the time of day.

How it works: Either Click Here to enter your remote support Pin Code when asked to do so, or click on the link emailed to you.The Pin code or email link gives us once-only access to your computer and you can terminate the session at any time. You will be able to see your mouse pointer moving around the screen as we resolve your problem but you remain in control of the session at all times.