Useful information regarding our Broadband & Telephone Service.

Basic Guidelines
For our Broadband & phones to work simultaneously on a single BT socket or extensions please ensure you have an ADSL filter in place directly into the socket.

Please note our digital phone service requires calls to be made with an area code at all times including local calls. The same for example as you would make a mobile telephone call. So for calls local to Uppingham/Oakham you must dial 01572

Voicemail
As part of your package we provide you with a free Voicemail service. This is enabled by default. If you wish to disable it you must log into your control panel, and in the extension remove the voicemail tick

To retrieve your voicemail: From your phone dial 1571 or *1 or 185 You can also dial 0870 861 6661 or 01225 800899 from an external PSTN phone but for these you will be asked for your mailbox number (xxxxxxx) and a pin number (xxxx) which can be found in your control panel. You can change the pin there.

Control Panel: Your control panel allows you to monitor your call activity, view most recent calls, call duration & call cost. Other facilities include being able to record your own personal voicemail, set voicemail delay & have voicemail e-mailed directly to your mailbox amongst other useful tools. Your login details are available from us.

You may login at https://rict.voip-system.net/login/ Click on the link above or you can copy it into your browser address bar. If you have any further questions or queries, please don't hesitate to contact us.

1471 = last incoming number
No charge for voicemail
No charge for caller ID